About Harvest Smile Care
Harvest Smile Care began working with Apex Payment Solutions in 2024 with the goal of reducing payment processing costs while gaining a better understanding of its merchant services.
After reviewing the practice's existing processing structure, Apex helped Harvest Smile Care transition to Apex Plus, Apex's interchange pricing model designed to provide competitive payment processing for healthcare practices.
The Challenge
Payment processing fees can represent a significant operating expense for dental practices, particularly as transaction volume grows.
For Harvest Smile Care, reducing those costs created an opportunity to retain more revenue within the practice and reinvest those savings into the team.
The practice was looking for more than a lower processing rate. It also wanted a payments partner that could provide a straightforward onboarding experience, clearly explain the program and answer questions throughout the transition.
The Solution: Apex Plus
Harvest Smile Care transitioned its payment processing to Apex Plus in 2024.
Through Apex Plus, the practice gained access to interchange pricing designed to help reduce overall processing expenses while giving the team a clear understanding of its payment processing structure.
Apex also guided the practice through the onboarding process, ensuring the team understood the transition and had the support needed to get started confidently.
For Dr. Liu, the experience stood out for its simplicity, professionalism and level of service.
The Result
By switching to Apex, Harvest Smile Care realized approximately $77,000 in annual processing savings.
Those savings created a meaningful impact beyond the practice's payment processing expenses. Dr. Liu was able to reinvest the money into his team, including providing employees with a well-deserved raise.
The results demonstrate how reviewing payment processing costs can uncover substantial savings that can be redirected toward other priorities within a dental practice.
Dr. Liu's Experience with Apex
“I just started using Apex, and the onboarding process was informative, easy, and efficient. Chad put me at ease and answered all my questions and concerns. The savings we've realized through Apex has allowed me to give my entire team a well-deserved raise! To any dentist considering Apex, I'd say you have nothing to lose, do yourself a favor and give them a try. The Apex team has been nothing but professional and transparent throughout.”, Dr. Liu, Harvest Smile Care
Turning Processing Savings Into Practice Growth
For Harvest Smile Care, switching to Apex Plus was not simply about lowering payment processing fees. The savings created additional financial flexibility that could be reinvested directly into the practice and its team.
With approximately $77,000 in annual savings, a straightforward onboarding experience and competitive interchange pricing, Apex Plus provided Harvest Smile Care with a payment processing solution that supported the financial health of the practice.
Results reflect individual practice outcomes after switching and vary by volume, card mix and program selection.